Privacy Policy for D-Jarps Transport Solutions

Last Updated: December 27, 2024

D-Jarps Transport Solutions (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our transportation services across Jamaica, including airport transfers, school transportation, car rentals, and private charters.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please discontinue the use of our website and services.

1. Information We Collect

  1. Personal Information You Provide
    • Contact Details: Name, email address, phone number, and mailing address when you complete our online forms or contact us for inquiries, bookings, or consultations.
    • Booking Information: Flight details (for airport transfers), trip schedules, pick-up and drop-off locations, or any other information you choose to share to facilitate transportation planning.
    • Payment Information: If you make a purchase or booking through our website, we may collect payment details such as credit card information or other payment methods. This data is usually processed securely by our payment service providers.
  2. Automatically Collected Information
    • Usage Data: We may automatically collect information about how you access and interact with our website, including your IP address, browser type, operating system, and the pages you visit.
    • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and to analyze website usage. You can modify your browser settings to manage how cookies are handled, but this may limit certain functionalities of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To schedule, manage, and provide our transport solutions, including airport transfers, school transportation, private charters, and car rental services.
  • Customer Support: To respond to your inquiries, provide information about our offerings, and address any issues or concerns you may have.
  • Communication & Updates: To send confirmations, updates, and notifications related to your bookings or our services.
  • Marketing & Promotions: With your explicit consent, we may send you newsletters or promotional materials regarding new services or special offers.
  • Site Improvement & Analytics: To analyze trends, track user engagement, and improve our website’s design, features, and functionality.
  • Legal Compliance: To fulfill our obligations under applicable laws in Jamaica or other jurisdictions, and to respond to valid legal requests such as court orders or government regulations.

We will only process your personal information where permitted by Jamaican law or other applicable data protection regulations. Common legal bases include:

  • Consent: You have given your explicit consent for us to use your information for a specific purpose (e.g., subscribing to our newsletter).
  • Contractual Necessity: Processing your data is necessary to perform a contract or to take steps, at your request, prior to entering into a contract (e.g., arranging transportation services).
  • Legal Obligation: We have a legal or regulatory obligation to process your information.
  • Legitimate Interests: We have a legitimate interest in processing your information to provide or improve our services, without overriding your fundamental rights and freedoms.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We work with trusted third parties to help us operate our website, process payments, or provide essential services (e.g., IT, analytics). These service providers only receive the personal information necessary for them to perform their tasks.
  • Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity subject to the same privacy commitments.

5. Data Retention

We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Policy or to comply with legal requirements. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Under Jamaican law (and other applicable regulations), you may have rights regarding your personal data, including:

  • Access: Request a copy of the personal information we hold about you.
  • Rectification: Ask us to correct inaccurate or incomplete data.
  • Erasure: Request the deletion of your personal data when it is no longer needed or when processing is unlawful.
  • Restriction: Ask us to limit the processing of your personal data under certain circumstances.
  • Objection: Object to the processing of your information, including direct marketing.
  • Data Portability: Receive your personal data in a structured, commonly used format, where applicable.

To exercise any of these rights, please contact us at the details provided below. We will respond to legitimate requests in accordance with applicable laws.

7. Security Measures

We take appropriate administrative, technical, and physical safeguards to protect the confidentiality and integrity of your personal information. However, no method of data transmission or storage can be guaranteed 100% secure. You are responsible for keeping your account credentials, if any, secure and for notifying us immediately of any unauthorized use or data breach.

8. International Data Transfers

Your personal information may be transferred to and maintained on servers located outside of Jamaica, where data protection laws may differ from those in your jurisdiction. In these cases, we will ensure an adequate level of protection in accordance with applicable data protection laws.

9. Third-Party Websites

Our website may include links to external sites and resources that we do not operate or control. We are not responsible for the content, privacy practices, or security of these third-party websites. We encourage you to review the privacy policies of all third-party sites you visit.

10. Children’s Privacy

Our services and website are intended for individuals over the age of 18. We do not knowingly collect personal information from children under 18. If you believe a minor under your supervision has provided us with their personal data, please contact us so we can take appropriate measures to delete such information.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on our website, and the “Last Updated” date at the top will be revised. We encourage you to review this page periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

D-Jarps Transport Solutions
Phone: (658) 202-4240
Email: info [@] djarpstransportsolutions [.] com